Hands Up works with healthcare organizations to implement a healthy mixture of interpretation and translation resources to deliver an accurate and timely exchange of information.
On-site interpreting is the form of interpretation where all parties communicating are meeting face-to-face. We come straight to your location to create an optimal communication experience.
Wherever you have a smart phone, tablet, or laptop, VRI (Video Remote Interpreting) provides an impressive, yet simple way to carry a qualified remote interpreter with you.
With the support of our professional translators, your legal documents can be conveyed in a language that is clear and familiar to any reader.
Hands Up Communications trains each of our medical professionals to maintain the highest levels of professionalism.
These training programs include, HIPAA, Ethics & Compliancy, and a 40 hour medical interpreting course. We encourage all our interpreters to pass a certification test within 1 year of hire. In addition to these training programs, each of our medical interpreters are certified and understand ADA and HIPAA requirements.
This means all of your medical personnel can proceed confidently towards any language barrier knowing they’ll be supported by talented and professional interpreters.
We offer a variety of services to help with any needs you may have. Whether it’s translating for a patient or helping to obtain important medical records, Hands Up can help.
Our services include:
We offer over 200 languages to chose from, so we are sure to have the language you need. We understand how important communication is to the comfort of your patients.
In the event you need access to patient information and symptoms immediately, Video Remote Interpreting (VRI) would provide the quickest connection to an interpreter. Once connected to an interpreter, your clinic may choose whether to continue with VRI or use VRI until an onsite interpreter can be secured.
We believe a quick response from your language provider is vital to beginning care for a patient. Providing our customers with a variety of communication methods such as in person, over the phone, video remote interpreting, or a platform of your choice.
This gives you the confidence of knowing that in any event, we have the processes and systems in place to provide the help you need, when you need it.
