Hands Up Communications

Emergency Services

With a wide range of language services, Hands Up is equipped to support emergency personnel in their efforts to serve and protect their community.

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WHO WE HELP

Our Emergency Services

On-Site Interpreting

On-site interpreters are prepared to be wherever you are. When you need a person by your side to provide communication support, we have the trained professionals you need to get the job done.

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National Video Remote Interpreting

Take advantage of our highly portable Video Remote Interpreters for situations that don’t allow you the time to secure an On-site Interpreter.

Request an Interpreter

Translation Services

Hands Up helps emergency personnel stay connected with their community. We can share public messages in a written language that everyone can understand.

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How We Can Help Emergency Services

First responders know that certain situations call for different solutions. Consider partnering with a company who can equip your team with the right tools to ensure effective communication with your community. Citizens look up to emergency service personnel to be confident and prepared. You and your community have the right to feel at ease, without the fear of misunderstanding or miscommunication.

Keeping a community safe is an important job. As a first responder, you are constantly problem solving and needing to think quickly. In order to ensure quality communication with the many civilians relying on local emergency services, your first line of defense should be the language experts who are capable of supporting you in all situations.

Emergency Services

Professionalism

Hands Up Communications trains each of our medical interpreters to maintain the highest levels of professionalism.

These training programs include, HIPAA, Ethics & Compliancy, and a 40 hour medical interpreting course. We encourage all our interpreters to pass a certification test within 1 year of hire. In addition to these training programs, each of our medical interpreters are certified and understand ADA and HIPAA requirements.

This means all of your medical personnel can proceed confidently towards any language barrier knowing they’ll be supported by talented and professional interpreters.

Emergency Services

Quick Response Time

In the event you need access to patient information and symptoms immediately, Video Remote Interpreting (VRI) would provide the quickest connection to an interpreter. Once connected to an interpreter your clinic may choose whether to continue with VRI or use VRI until an onsite interpreter can be secured.

We believe a quick response from your language provider is vital to beginning care of a patient. Providing our customers with a variety of communication methods such as in person, over the phone, video remote interpreting, or a platform of your choice.

This gives you the confidence of knowing that in any event, we have the processes and systems in place to provide the help you need, when you need it.