Hands Up Communications

Medical Professionals

Hands Up works with healthcare organizations to implement a healthy mixture of interpretation and translation resources to deliver an accurate and timely exchange of information.

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WHO WE HELP

Our Medical Professional Services

On-Site Interpreting

On-site interpreters are trained to provide direct support to your medical personnel and patients through face-to-face interaction. We come straight to your location to create an optimal communication experience.

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National Video Remote Interpreting

Considering the high volume of patient traffic that hospitals and clinics see, Video Remote Interpreters are a staple when it comes to incorporating a healthy mixture of language access options into your healthcare institution.

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Translation Services

Translation services quickly transform your written medical information into a written form of the language you need most. We have over 200 languages to choose from and an expert team to help.

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Interpretation and Translation Services for Medical Facilities

All medical professionals share one common goal: providing quality and timely care for their patients. Everyone gets sick, and we all get hurt. As a healthcare professional, you and your staff must be prepared to communicate with anyone and everyone, including Deaf and Hard of Hearing or Limited English Proficient (LEP) individuals. At the root of effective healthcare solutions lies effective communication.

Hands Up Communications Quick Response Time

Medical Professionals

Professionalism

Hands Up Communications trains each of our medical professionals to maintain the highest levels of professionalism.

These training programs include, HIPAA, Ethics & Compliancy, and a 40 hour medical interpreting course. We encourage all our interpreters to pass a certification test within 1 year of hire. In addition to these training programs, each of our medical interpreters are certified and understand ADA and HIPAA requirements.

This means all of your medical personnel can proceed confidently towards any language barrier knowing they’ll be supported by talented and professional interpreters.

medical professionals

Variety of Services

We offer a variety of services to help with any needs you may have. Whether it’s translating for a patient or helping to obtain important medical records, Hands Up can help.

Our services include:

On-Site Interpreting
Video Remote Interpreting
Over the phone Interpreting
Translation Services
Captioning Services

We offer over 200 languages to chose from, so we are sure to have the language you need. We understand how important communication is to the comfort of your patients.

Hands Up Communications Quick Response Times

Medical Professionals

Quick Response Time

In the event you need access to patient information and symptoms immediately, Video Remote Interpreting (VRI) would provide the quickest connection to an interpreter. Once connected to an interpreter, your clinic may choose whether to continue with VRI or use VRI until an onsite interpreter can be secured.

We believe a quick response from your language provider is vital to beginning care for a patient. Providing our customers with a variety of communication methods such as in person, over the phone, video remote interpreting, or a platform of your choice.

This gives you the confidence of knowing that in any event, we have the processes and systems in place to provide the help you need, when you need it.