hands up communications
Video Remote Interpreting
Video Remote Interpreting (VRI) connects you to a professional interpreter in just seconds. All you need is a web-enabled phone, tablet, or laptop to connect.
Quick & Easy Access
You can access our video remote interpreters by downloading the mobile app or by accessing our web portal or any platform of your choosing. It’s that simple and easy.
Multiple Languages
We have a network with thousands of interpreters. Which ultimately gives you access to over 200 languages and dialects.
HIPAA Compliant
We provide a secure HIPAA complaint Portal. This portal gives you the ability to have multiple remote parties connect to an interpreter, all at once.
Why use Video Remote Interpreting (VRI)?
Video Remote Interpreting is the equivalent of having an interpreter ready on command. At the touch of a button, VRI let you communicate with deaf and Limited English Proficient (LEP) patients, clients, employees, students, and more. It’s one of the most effective ways to access a professional interpreter in seconds.
Video Remote Interpreters
Unified Customer Portal
We offer a unique customer portal that is an administrator’s best friend. This portal lets you manage and monitor usage across facilities, departments, and locations. Additionally, it reports call history and user management making it even easier to communicate between departments.
That’s not all, we also offer a variety of different benefits that make VRI your one stop shop for breaking down communication barriers.
VRI Customer Portal Benefits:
- Over 200 Languages
- Secure HIPPA Compliant Portal
- Third-Party Video Conferencing
- Track Usage & Activity (Real Time)
- Connect On-Demand at Your Convenience
- Schedule Connections Ahead of Time
- Add Unlimited Users
- Easily Distribute VRI Usage
Video Remote Interpreters
On-Demand Connections
Life is highly unpredictable and there will be many moments where you can’t plan ahead for a qualified interpreter.
The good news is that technology is finally catching up and we now have communications methods for the quick, impromptu communication barriers. You can use VRI to make on-demand calls that instantly connect you to an interpreter.
Video Remote Interpreters
Scheduled Connections
Depending on your industry, there are many instances where you’ll need to speak with the interpreter before the meeting. Especially if you need to explain background information to the interpreter before getting everyone together.
If this is a common occurrence for you or your team, Hands Up Communications does offer scheduled VRI connections.
Benefits of Scheduled VRI Connections:
- Single Portal for Scheduling & Connecting to Interpreters
- Improved Operational Efficiency
- Standardized Internal Operation
- Ideal for Longer Assignments
- Work with a Preferred Interpreter
- Provide Appointment Information in Advance
- Audit and Event Logging to Monitor Activity
Interested in learning more?
Our team of communication experts are available to answer your questions.
Services
Video Remote Interpreting
Transcription Services
Over the Phone Interpreting
Iowa
222 3rd Ave SE, Suite 400
Cedar Rapids, Iowa 52401
Florida
(805) 203-4920
1601 NE, 25th Avenue, Suite 403,
Ocala, Florida 34470