Hands Up Communications
Emergency Services
With a wide range of language services, Hands Up is equipped to support emergency personnel in their efforts to serve and protect their community.
WHO WE HELP
Our Emergency Services
On-Site Interpreting
On-site interpreters are prepared to be wherever you are. When you need a person by your side to provide communication support, we have the trained professionals you need to get the job done.
National Video Remote Interpreting
Take advantage of our highly portable Video Remote Interpreters for situations that don’t allow you the time to secure an On-site Interpreter.
Translation Services
Hands Up helps emergency personnel stay connected with their community. We can share public messages in a written language that everyone can understand.
How We Can Help Emergency Services
Keeping a community safe is an important job. As a first responder, you are constantly problem solving and needing to think quickly. In order to ensure quality communication with the many civilians relying on local emergency services, your first line of defense should be the language experts who are capable of supporting you in all situations.
Emergency Services
Professionalism
These training programs include, HIPAA, Ethics & Compliancy, and a 40 hour medical interpreting course. We encourage all our interpreters to pass a certification test within 1 year of hire. In addition to these training programs, each of our medical interpreters are certified and understand ADA and HIPAA requirements.
This means all of your medical personnel can proceed confidently towards any language barrier knowing they’ll be supported by talented and professional interpreters.
Emergency Services
Quick Response Time
In the event you need access to patient information and symptoms immediately, Video Remote Interpreting (VRI) would provide the quickest connection to an interpreter. Once connected to an interpreter your clinic may choose whether to continue with VRI or use VRI until an onsite interpreter can be secured.
We believe a quick response from your language provider is vital to beginning care of a patient. Providing our customers with a variety of communication methods such as in person, over the phone, video remote interpreting, or a platform of your choice.
This gives you the confidence of knowing that in any event, we have the processes and systems in place to provide the help you need, when you need it.
Interested in learning more?
Our team of communication experts are available to answer your questions.
Services
Translation Services
Video Remote Interpreting
Transcription Services
Over the Phone Interpreting
Iowa
222 3rd Ave SE, Suite 417
Cedar Rapids, Iowa 52401
Florida
1601 NE 25th Avenue
Ocala, Florida 34470