hands up communications

Internship Program

Join our Internship Program and develop real-world interpreting skills guided by experienced professionals.

Apply Now

Program Overview

What is the Hands Up Internship Program?

The Hands Up Internship Program is designed to bridge the gap between classroom learning and real-world interpreting. Rooted in our mission of creating connection through language, the program empowers emerging interpreters with practical experience, ethical guidance, and meaningful mentorship.

Interns progress through a thoughtfully structured, three-phase journey—from initial observation to supported independence, and finally, professional-level interpreting. Each phase builds core competencies while reinforcing ethical decision-making and effective communication.

Whether you’re just beginning or preparing to launch your interpreting career, our program offers the support, exposure, and community you need to grow with confidence and integrity.

Phase 1: Shadowing

Interns begin by observing seasoned interpreters in action, focusing on team dynamics, decision-making, and ethical practice in real-world settings. 

As appropriate, interns will be offered interpreting opportunities within these environments to begin applying skills under direct mentor observation and feedback.

Phase 2: Supported Independence

Interns begin actively interpreting in lower-risk settings with mentor feedback, guided debriefs, and structured opportunities for skill application. 

Mentorship remains close, offering guidance while interns build confidence and consistency in their work. Some paid and low-risk solo work available.

Phase 3: Launching Pad

Interns interpret independently in a variety of settings, demonstrating professional decision-making, ethical reasoning, and adaptability. 

This final phase prepares interns for certification and professional practice through reflective evaluation and continued mentor support as needed. Paid work available.

Internship Benefits

Why Join?

One-on-one Mentorship

Learn directly from experienced interpreters who guide, support, and challenge you every step of the way.

Real Interpreting Experience

Step into real-world settings and apply your skills with confidence in meaningful, supervised assignments.

Deaf Community Engagement

Build authentic connections and cultural awareness through hands-on involvement with the Deaf community.

Career & Professional Development

Gain the tools, feedback, and confidence needed to grow into a certified, independent interpreter.

Flexible Learning Environment

Balance your internship with school or work—designed to support your schedule and learning pace.

Ethical Foundations in Practice

Understand how to handle real-life interpreting situations responsibly with the help of experienced mentors.

Meet the Internship Team

Christina Grant

Internship Supervisor

Christina Grant

Internship Supervisor

Christina leads our internship program with a heart for mentorship and a vision for excellence. An NIC-certified interpreter with years of experience, she specializes in VRI, educational, and church settings.
 
Christina is passionate about developing healthy, whole interpreters and brings wisdom, warmth, and a clear sense of purpose to every intern she guides.

Robin Heiken

Internship Coordinator

Robin Heiken

Internship Coordinator

Robin is a former Hands Up Communications intern who now helps lead the very program that launched her interpreting career. As an NIC-certified interpreter, she reflects our commitment to professional excellence and shows interns what’s possible with dedication and support.
 
Robin is a master of scheduling and organization, ensuring the internship program runs smoothly and effectively for every participant.

Ready to Apply?

Take the next step in your interpreting journey with hands-on experience, expert mentorship, and real community impact. The Hands Up Internship Program is open to students currently enrolled in or recently graduated from an Interpreter Training Program (ITP). 

Spots are limited, and applications are reviewed on a rolling basis.

Apply to the Internship

Have Questions, Get Answers

Frequently Asked Questions

Who can apply for the internship?

Students currently enrolled in or recently graduated from an Interpreter Training Program (ITP) are eligible to apply.

Some assignments in Phases 2 and 3 may include paid opportunities, depending on the setting and readiness of the intern.

The internship is structured across three phases. The overall duration varies depending on the intern’s availability, progress, and goals—but typically spans one academic semester.

Interns may gain experience in a variety of professional settings including education, medical, community, and business environments.

Yes! Each intern is paired with experienced interpreters for one-on-one mentorship, feedback, and guided debriefs across all phases.

We offer both onsite and virtual interpreting experiences, depending on your location and availability. Some in-person observation may be required.

Click the Apply Now button on this page to complete the application form. We’ll follow up via email with next steps.

Contact Us

Have a question about the internship? Fill out the form below and we’ll get back to you soon.

Contact Info.

JOB TITLE: American Sign Language Interpreter – Independent Contractor

FLSA STATUS: Independent Contractor
LOCATION: Waterloo, IA (On-Site/Remote)

JOB SUMMARY

Qualified American Sign Language Interpreters are responsible for facilitating on-site and VRI interpreting in a professional and accurate manner. Interpreters must possess and maintain competence, proficiency, and professionalism in English and ASL. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Provide accurate and effective interpretation between individuals, ensuring that all information is communicated clearly, completely, and impartially.
  • Perform interpretations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • If possible, work/mentor with interns – mentoring and providing feedback when appropriate.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Iowa interpreting license.
  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • RID or BEI certification preferred but not required. Candidates working toward certification are encouraged to apply.
  • Acceptable score on the Educational Interpreter Performance Assessment (EIPA).
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

Typically, the work will happen in normal office working conditions in a climate-controlled environment with minimal safety/health hazard potential. When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

PHYSICAL DEMANDS

Sedentary, sitting, walking, and frequent near vision use for reading and computer usage. Interpreters may be required to sit for long periods of time. Interpreters may encounter a variety of physical demands while working in the field: sitting, standing, walking, steps, etc.

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Spanish Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Spanish Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Quad Cities

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Russian Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Quad Cities

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Dari Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Nepali Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Rundi Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Swahili Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Kinyarwanda Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: VRI American Sign Language Interpreter

FLSA STATUS: Independent Contractor

JOB SUMMARY

Qualified American Sign Language Interpreters are responsible for facilitating VRI interpreting in a professional and accurate manner. Interpreters must possess and maintain competence, proficiency, and professionalism in English and ASL. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Perform interpretations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Must hold or be eligible to obtain an Iowa sign language interpreter license.
  • RID or BEI certification preferred but not required. Candidates working toward certification are encouraged to apply.
  • Acceptable score on the Educational Interpreter Performance Assessment (EIPA).
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and American Sign Language.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.

SUPERVISORY RESPONSIBILITY

None.

PHYSICAL DEMANDS

Sedentary, sitting, and frequent near vision use for reading and computer usage. Interpreters may be required to sit for long periods of time.

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Korean Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Ewe Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: American Sign Language Interpreter – Employee (Full-time)

FLSA STATUS: Exempt

JOB SUMMARY

Sign Language Interpreters are responsible for facilitating onsite and call center interpretation sessions in a professional, focused manner and utilizing the necessary equipment to provide accurate and complete interpretation. Interpreters must possess and maintain a high level of skill, proficiency, and professionalism in interpreting. Due to the sensitive nature of much of the information processed during an interpretation session, a high degree of integrity and confidentiality must be maintained at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • If possible, work/mentor with interns – mentoring and providing feedback when appropriate.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Iowa Interpreting License.
  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • RID or BEI certification preferred but not required. Candidates working toward certification are encouraged to apply.
  • Acceptable score on the Educational Interpreter Performance Assessment (EIPA).
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

BENEFITS

  • Paid Time Off
    • Max of 80 hours in your first year and 112 annually thereafter
    • Holidays off
    • Your birthday off
  • 401K matching up to 3%
  • Health Insurance
  • Dental/Vision
  • Free professional development for workshops sponsored by Hands Up
  • Certification and professional membership reimbursement
  • Employee incentive programs to earn extra cash
  • Access to mentoring/internship program
  • Covered under company liability insurance
  • Relocation assistance may be available for eligible candidates.
  • No requirement for private LLC or S-Corp

PAID TIME OFF

Full-time employees may carry over up to 40 hours of paid time off per calendar year. Any amount above 40 hours will be forfeited at the beginning of the new year.

POSITION TYPE

Full-time, 40 hours per week Monday through Friday. Work hours are flexible to meet the demands of the position. Evening and weekend work may be required as job duties demand.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

Work in normal office working conditions in a climate-controlled environment with minimal safety/health hazard potential. When assigned to onsite appointments, interpreters may work in a variety of environments and locations (medical office, school, court, etc.).

PHYSICAL DEMANDS

Sedentary, sitting, walking, and frequent near vision use for reading and computer usage. Interpreters may be required to sit for long periods of time. Interpreters may encounter a variety of physical demands while working in the field; sitting, standing, walking, steps, etc.

EEO STATEMENT

Hands Up Communications provides equal employment opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: Interpreter Recruiter & Liaison

COMPANY: Hands Up Communications
LOCATION: Remote
EMPLOYMENT TYPE: Full-time, hourly
PAY: [$XX–$XX per hour]

ABOUT US

Hands Up Communications provides professional interpretation services in American Sign Language (ASL) and spoken languages across medical, legal, educational, business, and community settings. Our interpreters make communication possible when it matters most, and we’re committed to finding great interpreters and taking care of them once they join us.

ABOUT THE ROLE

We’re seeking an experienced Interpreter Recruiter & Liaison to grow and support our interpreter network across all languages, including ASL, high-demand spoken languages like Spanish, Mandarin, and Arabic, and rare languages of lesser diffusion. You’ll bring new interpreters on board and serve as the main point of contact for our existing interpreters, making sure they feel supported, informed, and valued.

This is not a general recruiting or HR role. You’ll need a deep, practical understanding of the language services industry, including how interpreters are trained, credentialed, and assessed, and what interpreters need to do their best work.

RESPONSIBILITIES

Recruiting

  • Source ASL and spoken-language interpreter candidates through job boards, professional associations, interpreter training programs, universities, community organizations, and referrals.
  • Build relationships within the Deaf community and with ASL interpreter networks, including recruiting Certified Deaf Interpreters (CDIs).
  • Develop creative sourcing strategies for rare and hard-to-fill languages, including outreach to diaspora communities and language-specific networks.
  • Screen candidates for language proficiency, interpreting skills, professional conduct, and knowledge of interpreting ethics and standards of practice.
  • Evaluate and verify credentials, including RID certifications (NIC, CDI), BEI, state ASL interpreter licensure, CCHI, NBCMI, court certifications, ATA, and equivalent international credentials.
  • Coordinate language proficiency and interpreting skills assessments.
  • Manage the full recruitment lifecycle, from outreach and interviews through offers, contracting, and onboarding.
  • Maintain an organized candidate pipeline, anticipating language demand and building a bench of qualified interpreters ahead of need.

Interpreter Liaison and Support

  • Serve as the primary point of contact for current interpreters, answering questions and resolving concerns related to assignments, scheduling, pay, policies, and client interactions.
  • Conduct regular check-ins with interpreters to gather feedback, address issues early, and strengthen retention.
  • Act as a bridge between interpreters and internal teams (scheduling, operations, billing, quality assurance), advocating for interpreter needs while supporting company goals.
  • Help resolve concerns between interpreters and clients professionally and fairly.
  • Track credential renewals, continuing education requirements (such as RID CEUs), and compliance documents to keep interpreters current and assignment-ready.
  • Share updates on policies, procedures, and opportunities through clear, accessible communication, including ASL where appropriate.
  • Support professional development by connecting interpreters with training, workshops, mentoring, and resources, including resources on self-care and vicarious trauma.
  • Help build a sense of community among remote and independent interpreters through recognition efforts, virtual meetups, and team communications.
  • Conduct exit interviews and use feedback to identify trends and recommend improvements to retention and interpreter experience.

General

  • Partner with scheduling, operations, and quality assurance teams to understand coverage gaps and client requirements.
  • Represent Hands Up Communications at virtual and in-person industry events, conferences, and interpreter association meetings.
  • Keep up to date on industry trends, pay standards, and certification requirements across ASL and spoken-language specializations.

REQUIRED QUALIFICATIONS

  • Minimum of three (3) years of experience in the language services industry, either as a working interpreter or in a role such as interpreter recruitment, vendor management, language access coordination, or interpreter operations.
  • In-depth knowledge of the interpreting profession, including modes of interpreting (consecutive, simultaneous, sight translation), delivery methods (on-site, OPI, VRI, VRS), specializations (medical, legal, educational, conference, community), and professional codes of ethics such as the NAD-RID Code of Professional Conduct.
  • Familiarity with ASL and spoken-language certifications, assessments, and training requirements.
  • Ability to assess interpreter qualifications and recognize red flags during screening.
  • Strong interpersonal and conflict-resolution skills, with the ability to handle sensitive conversations with empathy and professionalism.
  • Sensitivity to diverse cultural backgrounds and Deaf culture.
  • Excellent organization and ability to manage a high volume of candidates and interpreter relationships at once.
  • Comfort working remotely with applicant tracking systems, video platforms, databases, and standard office software.

PREFERRED QUALIFICATIONS

  • Previous work as a certified or qualified interpreter (ASL or spoken language).
  • Fluency in ASL and/or one or more spoken languages in addition to English.
  • An established network within the interpreter community and/or the Deaf community.
  • Experience recruiting for languages of lesser diffusion.
  • Experience in interpreter retention, community management, or workforce support.

WHAT WE OFFER

  • Health insurance
  • Paid time off (PTO)
  • 401(k)
  • Professional development opportunities
  • Flexible schedule

HOW TO APPLY

Please send your resume and a brief cover letter describing your experience in the language industry to [email address or application link]. In your cover letter, tell us about a time you recruited for a hard-to-fill language or helped an interpreter work through a challenge.

EEO STATEMENT

Hands Up Communications is an equal opportunity employer and values diversity. We welcome applicants of all backgrounds, and Deaf and hard of hearing candidates are encouraged to apply.

JOB TITLE: On-Site Pashto Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.

JOB TITLE: On-Site Arabic Spoken Language Interpreter

FLSA STATUS: Independent Contractor
LOCATION: Cedar Rapids

JOB SUMMARY

Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner. Interpreters will make use of the necessary platforms (Boostlingo, Zoom, etc.) and equipment (as needed) to provide accessible, clear, and articulate interpretations. Interpreters must possess and maintain competence, proficiency, and professionalism in English and their other working languages. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must always adhere to ethical and confidential standards at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Facilitate many kinds of face-to-face conversations for customers; settings may include emergency rooms, medical, legal, social services, and educational.
  • Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
  • Perform translations that are grammatically and syntactically accurate.
  • Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises, it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
  • Interpreters are expected to work collaboratively with other internal or external interpreters.
  • As a representative of Hands Up Communications, interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
  • Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to the interpreting context (i.e. hospitals, courts, schools, etc.).
  • Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
  • Effectively represent the Hands Up Communications brand when interacting with customers in the field.
  • Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

QUALIFICATIONS / PREFERRED QUALIFICATIONS

  • Bachelor of Arts degree (preferred); Associate of Arts degree accepted or 3+ years of experience in lieu of formal degree.
  • Knowledge of the community, culture, and values of the people and language to be interpreted.
  • Facilitate communication between English and the language(s) listed in the proficiency self-assessment.
  • Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
  • Demonstrate the ability to work independently while meeting performance and customer service expectations.
  • Credentialed in medical interpreting (completed or in progress with Hands Up Communications).
  • Ability to apply code of ethics and standards of practice.
  • Ability to interpret for extended periods of time.
  • Possess the ability to work in various settings, both indoor and outdoor, with variable lighting and temperatures.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

When assigned to on-site appointments, interpreters may work in a variety of environments and locations (medical office, school, court, outdoor, etc.).

EEO STATEMENT

Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.